LegalVendorIndex

Methodology v1.3 · Published 2026-08-25

How this index is scored

This index measures one thing: whether a vendor has published an answer to a specific question, at a stable URL, on a specific date. It does not measure quality, honesty, price, or fitness for any firm's purpose. A high score means a vendor is legible, not that it is good.

Conflicts of interest

LegalVendorIndex is owned by Jacob Malherbe, who also owns businesses operating in categories this index covers, including Meta advertising for plaintiff firms (Mass Tort Ad Agency), tort intelligence, reputation and review management, and a legal press wire. Those properties are indexed on the same schedule, under the same criteria, with a permanent ownership-conflict notice on their records that the vendor cannot remove. Mass Tort Ad Agency's record is live in the register. Placement in this register is never sold, and no vendor can pay to change, accelerate, or suppress a finding.

Scoring

Each criterion carries a weight of 2 or 3. A published answer earns full weight, a partial answer earns half, and no answer earns none. Criteria marked not applicable — including criteria not yet assessed for a vendor — are removed from both numerator and denominator. The score shown on a record is derived at request time from the findings; it is not a stored column, so re-weighting or retiring a criterion re-scores every historical cycle at once.

Contradictions are tracked independently of the verdict. A vendor can publish an answer thoroughly and still be contradicted by observable evidence, so a contradiction never changes the score. It is reported separately.

Submissions and review

Anyone can submit an attestation, a dispute, or a vendor suggestion. Submissions enter a review queue and never change the public record directly — a reviewer verifies each one against live pages or the retained evidence artifact before anything publishes. Upheld disputes withdraw the finding; the withdrawal stays visible.

Criteria

19 active criteria across four sections.

Identity

CodeCriterionQuestionWeight
IDN-01Legal entityIs the operating legal entity named, with its state of registration?3
IDN-02Named leadershipAre the individuals responsible for the business identified by name and role?2
IDN-04Operating addressIs a physical operating address published, as distinct from a registered agent?2
IDN-05Advertising review ownershipIs it stated who reviews creative against state bar advertising rules before it runs?3

Consent

CodeCriterionQuestionWeight
CNS-01Certificate of originDoes the vendor publish that each lead ships with its originating URL and capture timestamp?3
CNS-02One-to-one consentIs one-to-one consent language published on the lead capture forms, naming the receiving party?3
CNS-03Named recipient listAre receiving parties enumerated, rather than referred to as marketing partners?3
CNS-04Consent capture methodIs an independent consent capture service, or an equivalent method, disclosed?2
CNS-05Resale and exclusivityIs it stated whether a lead is sold once or resold, and under what exclusivity window?3
CNS-06Publisher disclosureAre affiliate publishers named, or is an audit process for them published?3

Operations

CodeCriterionQuestionWeight
OPS-01Call recording retentionIs a retention period for intake call recordings published?3
OPS-02Intake geographyIs the location where intake calls are answered stated?2
OPS-03Business associate agreementIs the availability of a HIPAA business associate agreement published?3
OPS-04Security attestationIs a current third-party security attestation published or offered on request?2
OPS-05Return and credit termsAre the terms for rejecting and crediting a non-qualifying lead published?2

Evidence

CodeCriterionQuestionWeight
EVD-01Performance claim methodDo published conversion or retention claims carry a denominator and a measurement method?3
EVD-02Named referencesAre client references named, rather than described anonymously by region or size?2
EVD-03Ad library consistencyDo the vendor live ads match the compliance posture stated in its public disclosures?3
EVD-04Disclosure change logAre material changes to published terms dated and archived?2

Version history

VersionPublishedChange
v1.32026-08-25Retired IDN-03 (registrant transparency): masked WHOIS is a registrar default and measured the registrar, not the vendor. All cycles re-score without it.
v1.22026-01-30Added evidence section and ad library consistency. Contradictions tracked separately from verdict.
v1.12025-09-20Added operations section: recording retention, intake geography, BAA.
v1.02024-08-15Initial criteria set. Identity and consent only.